Indicators of Measurements
It is important to have an objective in mind when developing an employee engagement program.

The participants from the 2013 WorldatWork survey used the following indicators to measure the success of their program:

Indicators of Measurement

Percentage Indicated

Employee Satisfaction Survey

57%

Usage/Participation Rate

53%

Number of Nominations

42%

Turnover

30%

Customer Surveys

18%

Productivity

21%

Return on Investment

10%

A recognition program must be measured in order to gauge success. The measurements will show the organization what needs to be changed and what works. Make changes to an existing program to make it more effective.

Source: WorldatWork

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